Setting up alerts

Know when the platform or your widget needs attention.

Platform-wide incidents are posted on System Status. Tenant-specific alerts appear in the portal (widget errors, integration disconnects, backlog spikes).

Alert sources

Public status page for outages
Department health amber/red states
Support notifications for ticket replies

What to do next

Still stuck? Contact us before you have portal access, or open a ticket from Help & Learning after sign-in.