Data sync issues

When integrated data looks stale or wrong.

Status: Deep sync troubleshooting depends on which connector you use. Until native catalog/inventory sync ships, treat sync as knowledge + webhook driven.

Today

  • Verify integration shows connected
  • Check last sync timestamp if shown
  • Prefer Action Center for account-specific lookups
  • See FAQ troubleshooting

What to do next

Still stuck? Contact us before you have portal access, or open a ticket from Help & Learning after sign-in.