Data sync issues
When integrated data looks stale or wrong.
Status: Deep sync troubleshooting depends on which connector you use. Until native catalog/inventory sync ships, treat sync as knowledge + webhook driven.
Today
- Verify integration shows connected
- Check last sync timestamp if shown
- Prefer Action Center for account-specific lookups
- See FAQ troubleshooting
What to do next
Still stuck? Contact us before you have portal access, or open a ticket from Help & Learning after sign-in.